Willows Of New Castle
1023 N 20TH ST, New Castle, IN 47362
Data source: CMS Provider Data (Provider Information, Survey Summary).
Last updated: 2026-01-15T19:25:30.654Z
Information is provided for general reference and is not medical or legal advice.
At a glance
Key CMS signals that families often review before choosing a nursing home.
Ratings
Overall
★★★☆☆3
Health inspections
★★★☆☆3
Staffing
★★★☆☆3
Quality measures
★★★☆☆3
What to notice
Latest health survey
2025-03-14
Total health deficiencies (latest survey)
6
Infection control deficiencies (latest survey)
0
Total nursing hours (per resident day)
4.45302
Certified beds
95
Avg residents per day
51.3
Total fines (USD)
$0.00
Ownership change (12 mo): N
Government - County
Contact and details
Guides for families
CMS ratings
| Overall | 3 / 5 |
|---|---|
| Health inspections | 3 / 5 |
| Staffing | 3 / 5 |
| Quality measures | 3 / 5 |
| Long-stay quality measures | 2 / 5 |
| Short-stay quality measures | 4 / 5 |
Staffing (hours per resident day)
| Total nursing | 4.45302 |
|---|---|
| Registered nurse (RN) | 0.67086 |
| Licensed practical nurse (LPN) | 1.19788 |
| Nurse aide | 2.58428 |
Penalties and fines
| Total penalties | 0 |
|---|---|
| Number of fines | 0 |
| Total fine amount (USD) | 0.00 |
Inspection history
| Processing date | 2025-12-01 |
|---|---|
| Inspection cycle | 1 |
| Health survey date | 2025-03-14 |
| Fire safety survey date | 2025-03-14 |
| Total health deficiencies | 6 |
| Total fire safety deficiencies | 10 |
| Infection control deficiencies | 0 |
Most common deficiency categories (latest survey)