Highlands, The

335 NICHOLS ROAD, Fitchburg, MA 01420

Data source: CMS Provider Data (Provider Information, Survey Summary).
Last updated: 2026-01-15T19:25:30.654Z
Information is provided for general reference and is not medical or legal advice.

At a glance

Key CMS signals that families often review before choosing a nursing home.

Ratings
Overall
5
Health inspections
4
Staffing
2
Quality measures
5
What to notice
Latest health survey
2024-07-23
Total health deficiencies (latest survey)
6
Infection control deficiencies (latest survey)
1
Total nursing hours (per resident day)
3.82051
Certified beds
168
Avg residents per day
156.9
Total fines (USD)
$0.00
Ownership change (12 mo): N For profit - Limited Liability company
Contact and details
CMS CCN: 225315
Phone: 9783434411
CMS ratings
Overall5 / 5
Health inspections4 / 5
Staffing2 / 5
Quality measures5 / 5
Long-stay quality measures5 / 5
Short-stay quality measures5 / 5
Staffing (hours per resident day)
Total nursing3.82051
Registered nurse (RN)0.44069
Licensed practical nurse (LPN)1.07731
Nurse aide2.30251
Penalties and fines
Total penalties0
Number of fines0
Total fine amount (USD)0.00
Inspection history
Processing date2025-12-01
Inspection cycle1
Health survey date2024-07-23
Fire safety survey date2024-07-23
Total health deficiencies6
Total fire safety deficiencies5
Infection control deficiencies1
Most common deficiency categories (latest survey)
  • Resident assessment and care planning 3
  • Gas and vacuum and electrical systems 2
  • Quality of life and care 1
  • Nutrition and dietary 1
  • Infection control 1
  • Emergency preparedness 1
  • Smoke 1
  • Miscellaneous 1