Highlands Health And Rehabilitation Center
3549 NORRISWOOD, Memphis, TN 38111
Data source: CMS Provider Data (Provider Information, Survey Summary).
Last updated: 2026-01-15T19:25:30.654Z
Information is provided for general reference and is not medical or legal advice.
At a glance
Key CMS signals that families often review before choosing a nursing home.
Ratings
Overall
★★☆☆☆2
Health inspections
★★☆☆☆2
Staffing
★★☆☆☆2
Quality measures
★★★☆☆3
What to notice
Latest health survey
2022-08-11
Total health deficiencies (latest survey)
7
Infection control deficiencies (latest survey)
2
Total nursing hours (per resident day)
3.28038
Certified beds
180
Avg residents per day
151.5
Total fines (USD)
$308570.00
Ownership change (12 mo): N
For profit - Corporation
Contact and details
Guides for families
CMS ratings
| Overall | 2 / 5 |
|---|---|
| Health inspections | 2 / 5 |
| Staffing | 2 / 5 |
| Quality measures | 3 / 5 |
| Long-stay quality measures | 3 / 5 |
| Short-stay quality measures | 2 / 5 |
Staffing (hours per resident day)
| Total nursing | 3.28038 |
|---|---|
| Registered nurse (RN) | 0.41123 |
| Licensed practical nurse (LPN) | 0.97110 |
| Nurse aide | 1.89804 |
Penalties and fines
| Total penalties | 3 |
|---|---|
| Number of fines | 2 |
| Total fine amount (USD) | 308570.00 |
Inspection history
| Processing date | 2025-12-01 |
|---|---|
| Inspection cycle | 1 |
| Health survey date | 2022-08-11 |
| Fire safety survey date | 2022-08-11 |
| Total health deficiencies | 7 |
| Total fire safety deficiencies | 4 |
| Infection control deficiencies | 2 |
Most common deficiency categories (latest survey)